At ARCS Telecom, your privacy is a top priority. This Privacy Policy outlines how we collect, use, share, and protect your personal information in connection with our telecommunications services. By using our services, you agree to the terms of this policy.

Information We Collect

We collect the following types of information to provide you with our services and improve your experience:

Personal Information

This includes:

• Name
• Address
• Email
• Phone number
• Payment information
• Billing and usage data

Network and Device Information

This includes:

• IP addresses
• Device identifiers
• Traffic data
• Location data

Customer Support Interactions

We collect information about your interactions with our customer service, including records of calls, emails, and chats for training and quality assurance.

Security of Your Information

We employ industry-standard measures to protect your personal data, including encryption and secure data storage practices. However, no system is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience, including:

• Remembering your preferences.
• Analyzing website traffic.
• Targeting advertising (with your consent).

You can adjust your browser settings to refuse cookies, but this may affect your ability to use some features of our services.

Third-Party Links and Services

Our services may contain links to third-party websites or services that are not operated by ARCS Telecom. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before engaging with them.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any changes will be posted on our website, and the updated policy will take effect immediately upon posting.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us info@arcsystems.ae